Website Terms of Use

These Website Terms of Use (the “Terms”) are an agreement between you and NorthCrown Group LLC, a Minnesota limited liability company that operates as NorthCrown Group Consulting (“NorthCrown,” “we,” “us” or “our”). They apply to northcrowngroup.com and every page on it (the “Site”).

By accessing or using the Site, you agree to these Terms. If you use the Site on behalf of an organization, you agree on its behalf and confirm that you’re authorized to do so. If you don’t agree, please don’t use the Site.

These Terms cover the public Site only. They don’t govern CrownEvents.OS, our proprietary event operations platform. Access to and use of CrownEvents.OS are governed exclusively by the signed agreement between NorthCrown and the client organization, and by the Platform User Terms each user accepts inside the application. Nothing in these Terms grants any right to use CrownEvents.OS, and if these Terms conflict with those documents, those documents control for anything to do with the platform.

How we handle information you send through the Site is set out in our Privacy Policy. How client data inside CrownEvents.OS is protected is summarized on our Security & Data Protection page.

You may use the Site to learn about NorthCrown and our services, and to get in touch with us. You agree not to:

• copy, scrape, crawl, harvest or systematically extract content or data from the Site, by automated means or otherwise, or use Site content to train artificial intelligence or machine-learning models — except that public search engines may index the Site in line with its robots.txt file;
• frame, mirror or republish the Site, or any part of it, on another website or service;
• use the Site or its content to design, build or benchmark a competing product or service, or for competitive analysis;
• probe, scan or test the Site’s vulnerabilities, or attempt to bypass any access control, including the preview gate on pre-release pages;
• interfere with the Site’s operation, introduce malware, or place an unreasonable load on its infrastructure;
• submit false information, impersonate anyone, or use the contact form to send unsolicited commercial messages; or
• use the Site in any way that violates applicable law.

We may suspend or block access to the Site for anyone who breaches these Terms. If you believe you’ve found a security issue, please tell us at hello@northcrowngroup.com rather than testing further.

The Site and everything on it — including its text, graphics, page designs and layout, product illustrations, logos, and the selection and arrangement of its content — are owned by NorthCrown Group LLC or its licensors and protected by United States and international copyright, trademark and other laws. All rights not expressly granted are reserved.

CrownEvents.OS™, NorthCrown Group Consulting, the NorthCrown and crown logos, and the tagline “Crown Events. Every Time.” are trademarks of NorthCrown Group LLC. You may not use them without our prior written permission — including in domain names, advertising, keywords or metadata — or in any way that suggests an affiliation with, or endorsement by, NorthCrown.

We grant you a limited, revocable, non-exclusive, non-transferable permission to view the Site and to print or save individual pages for your own internal evaluation of our services. No other right or license — to the Site, its content or CrownEvents.OS — is granted, by implication, estoppel or otherwise.

CrownEvents.OS is proprietary software. It is licensed, not sold, and it is available only as a managed subscription, on a dedicated instance that NorthCrown hosts and maintains, under a signed agreement. The Site does not provide or make available any copy of the software, its source code, or the templates and methodology behind it.

Product illustrations on the Site, including the example workspace, are simplified representations that use fictional sample data. The names, events, venues, vendors, phone numbers, budgets and other figures they show are illustrative only: they are not real events, benchmarks, quotes or pricing, and you shouldn’t rely on them. Features, availability and presentation may change.

Descriptions of our services on the Site are general information. They are not an offer, a quote or a commitment. The scope, deliverables, service levels and fees of any engagement are defined solely by a written agreement signed by both parties. Nothing on the Site is legal, financial, tax or other professional advice, and submitting the contact form doesn’t create a client relationship or an obligation on either side.

When you contact us through the Site, you confirm that the information you provide is accurate and that you’re entitled to share it. We handle it as described in our Privacy Policy. Please don’t send confidential or sensitive information through the contact form; if a conversation needs it, we’ll arrange an appropriate way to share it.

If you send us ideas, suggestions or feedback about our services or CrownEvents.OS, you agree that we may use them freely, without restriction or any obligation to you.

The Site may link to websites and services we don’t operate. Those links are provided for convenience only. We don’t control or endorse those sites and aren’t responsible for their content, policies or practices.

You may link to the Site’s home page in a way that is fair and legal and doesn’t suggest any endorsement by NorthCrown, but you may not frame the Site.

The Site is provided “as is” and “as available.” To the fullest extent permitted by law, NorthCrown disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Site will be accurate, complete, current, uninterrupted, secure, or free of errors or harmful components. We may change, suspend or discontinue any part of the Site at any time.

To the fullest extent permitted by law, NorthCrown and its members, managers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or relating to the Site or these Terms, even if advised of the possibility of those damages. Our total liability for all claims arising out of or relating to the Site or these Terms is limited to one hundred US dollars.

Some jurisdictions don’t allow certain of these limitations, so they apply to you only to the extent the law allows. Nothing in these Terms changes the liability terms of any signed agreement between NorthCrown and a client.

You agree to defend, indemnify and hold harmless NorthCrown and its members, managers, employees and agents from any claims, losses, liabilities and expenses, including reasonable attorneys’ fees, arising out of your breach of these Terms or your misuse of the Site.

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to the Site or these Terms must be brought exclusively in the state or federal courts located in Hennepin County, Minnesota, and you consent to their personal jurisdiction. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property.

We may update these Terms from time to time. When we do, we’ll post the new version on this page and update the effective date above. Changes apply from that date, and continuing to use the Site afterward means you accept them.

If any provision of these Terms is found unenforceable, the rest remain in effect. Our not enforcing a provision isn’t a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. These Terms, together with our Privacy Policy, are the entire agreement between you and NorthCrown about the Site.

Questions about these Terms: hello@northcrowngroup.com, or use our contact form.